Shipping & Delivery
Every Skin Story order ships with tracking, anywhere in South Africa.
What does delivery cost?
- Orders of R500 or more: free tracked delivery.
- Orders under R500: R65 tracked delivery.
You'll always see the delivery cost at checkout before you pay.
How long will my order take?
- Processing: 1 to 3 business days.
- Delivery in South Africa: usually 7 to 14 business days from order.
If you order more than one item, they may arrive in separate parcels. Delivery can take longer around public holidays and in peak season (November and December).
Tracking your order
Once your order ships, you'll get an email with your tracking number. Tracking can take 3 to 5 days to start updating.
Questions?
Reach us through our contact page and we'll reply within 1 to 2 business days.